1. Customer relationship management (crm) and its implementation in publishing house to increase customer loyalty (with a special reference to outlook)
Authors : Anita Venaik, Smrita Sinha, Vijit Chaturvedi
Pages : 27-33
DOI : http://dx.doi.org/10.21172/1.141.06
Citing this Journal Article :Anita Venaik, Smrita Sinha, Vijit Chaturvedi, "Customer relationship management (crm) and its implementation in publishing house to increase customer loyalty (with a special reference to outlook)", Volume 14 Issue 1 - July 2019, 27-33
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