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Volume 7 Issue 2 - July 2016

  • 1. Studying the implications of applying gamification technique on knowledge management in projects

    Authors : Harshal Charhate

    Pages : 198-208

    DOI : http://dx.doi.org/10.21172/1.72.533

    Keywords : GamificationGame thinkingKnowledge management in projectsKnowledge-intensive projectsProject management

    Abstract :

    Purpose – This conceptual research paper finds out if the application of gamification in the knowledge management can be considered as a positive factor in the project environment. The paper aims to examine the key relationships between gamification, knowledge management and human resource in projects.Design Methodology/Approach – Research is performed on the basis of the extensive search and systematic review of the literature gathered from 7 peer-reviewed academic journals and 4 academic databases. The impact and benefits are realized based on the content and context analysis of the discoveries. Findings – Primary findings in the result show that gamification brings significant improvement to the employee morale and performance, knowledge management practises and productivity of the project. The project managers, knowledge managers and human resource managers can seek to gain benefits from developing or utilizing tools based on gamified knowledge systems in the projects. Research Limitation/ Implication – The research aids in improving the knowledge gathering process and provide motivation to employees. Further research will be required to find supporting factors and generate statistical evidence that could lead to analysing the effect on the critical success factors of projects. Such study will have to be performed before and after the application of gamification to the system. Future research can be done in developing metrics related to the performance of gamification, this will aid in the future for the formation of best practices concerning the use of the technique. Originality/ Value – Gamification in the knowledge systems in projects is an unexplored area of research. From an academic perspective, this research enhances the dimensions of growth for knowledge management in projects. Practical applications include practises that can increase social and motivational characteristics of the project team and stakeholders.

    Citing this Journal Article :

    Harshal Charhate, "Studying the implications of applying gamification technique on knowledge management in projects", Volume 7 Issue 2 - July 2016, 198-208

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